UAAGI UNO Documentation

Operations and admin documentation for the UAAGI UNO platform — an Odoo 18 suite for automotive dealer and BPO operations.

🗓 Last updated: 2026-04-16 · What's new

Systems

BPO CRM (uaagi_crm) — Call-center lead pipeline. Captures inbound leads, qualifies, negotiates, endorses to a dealership.
Dealership — Per-dealer Odoo 18 instances (uaagi_dealership_app), each running its own Dealer CRM, sales, parts, and repair flows. Receives endorsed leads from BPO, drives them through quotation → order → delivery.
Dealership Portal (uaagi_dealership_portal) — SSO-authenticated entry point and system picker. See Keycloak SSO for setup.

End users — BPO agents, supervisors, dealership sales staff.
System administrators — configuring brands, dealerships, SSO, and the BPO ↔ dealer JSON-RPC integrations.

BPO side: start with Brands, then Dealerships, Vehicle Models, and Banks for financing.
Dealer side: start with BPO CRM Connection so the dealer instance can call back to BPO on Won/Lost.
Day-to-day BPO flow: Lead Intake → Claiming → Working → Quotation Calculator → endorse.
Day-to-day dealer flow: Lead Intake → Working / Convert → Deliver → Won.